Privacy Policy
- Collection and Storage of Information
We collect and store information only when necessary to provide our services effectively. You can visit our website without sharing personal details. However, if you’re seeking an independent Service Provider, we’ll need your name, contact information, and a brief description of your requirements.
Independent Service Providers must share additional details like their website, email, contact number, skills, and other relevant information, which we store securely. We also keep records of project reviews and may monitor communications for quality and training purposes. Additionally, we use Google Analytics to track website usage, but sensitive information like credit card details is not recorded. You can opt out of this tracking if desired.
- Usage of Information
We verify the accuracy of the information you provide and remind you to maintain its accuracy. We may contact you via email or phone about your service requests and satisfaction levels. We share contact details of Independent Service Providers with homeowners and potential Independent Service Providers to facilitate communication and assess job quality. We use collected information to resolve disputes, provide support, and enforce agreements. Your personal data may be disclosed if required by law or to our commercial and marketing partners in aggregated form.
- Security Measures
We implement physical, electronic, and managerial procedures to protect your information and prevent unauthorized access. Our server is secured by a firewall, and we have strict policies for accessing personal information. However, we cannot guarantee the security of data transmitted over public networks.
- Cookies
Our website uses cookies to identify repeat visitors without storing personal details like your name or phone number. You can set your browser to reject cookies, but this may limit your use of our services. Third-party vendors, including Google, may use cookies to serve ads based on your previous visits to our website. You can opt out of Google’s cookie usage on their advertising opt-out page.
- Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this policy. You can request the removal of your details by emailing us at info@megaleads.co.za.
- Access to Information
If you want to know what information we store about you, please contact us. We may require proof of identity before providing the information and reserve the right to refuse if identity is not established. Any changes to this policy will be posted on our website.
For further questions or comments, please don’t hesitate to contact us. We’re here to help.
